Sheboygan Auto Repair

MISSION STATEMENT

"You can't build a reputation on what you are going to do."
Henry Ford

Our company mission is outstanding care and concern for you and your vehicle. We strive to exceed expectations in the service we provide by:

  1. Building a solid relationship that is founded on Honesty, Integrity, and Trust. Recommending only repairs and maintenance services that are beneficial to the life, safety, and overall operation of your vehicle. Communicating information about your vehicle that is morally sound and understandable. Earning a reputation through the above actions to gain and keep the trust of our customers.
  2. Committed to excellence in our constantly changing industry. Vehicle technology changes with every new model. Through continued training and certifying our technicians can consistently deliver service that is timely and accurate. We know quality is seen in the details of a job and pride ourselves in service that exceeds the industry standard.
  3. Professionalism at all levels in the service process. It was and still is our first goal, raise the perceived level of professionalism in the auto repair industry. Providing a clean facility, organized and precise procedures, and a personal commitment by our staff to except the responsibility of being a professional.
  4. Recommending and installing only quality replacement parts. We use only premium or OEM (Original Equipment Manufacture) parts that perform as good or better then the parts we remove. Providing limited lifetime warranties on many parts we install, as well as labor coverage on our repairs.

In summary our mission starts and builds on our customers. We firmly believe that in order to service vehicles properly we first need to serve our customers. Keeping care and concern for them first will then extend to their vehicle.

Joe Valind, Owner